Your Account

• Water rates and charges
• How to pay
• Payment responsibility
• Payment assistance
• Customer enquiries
• Pensioner and Senior concessions
• Reading your water meter
• Change postal address
• Frequently asked questions
• Refund request

Pay your account

Moving House

• Change your postal address
• Request a special meter reading

Building, Plumbing and Land Development

• Land Development

Your Community

Competitions

Customer Service

• Feedback and Complaints
• Our Commitments

ACCOUNT ENQUIRIES	13 13 85 8AM - 5PM WEEKDAYS Available from anywhere in Australia for a flat fee of 30 cents overseas customers +61 8 9423 7777	Account enquiries Water use enquiries Change of address online form Feedback form to ask a question or give us some feedback
	Hearing or speech impaired customers please call the National Relay Service on 13 36 77 and ask for either  13 13 85 (Account Enquiries) or 13 13 75 (Faults, Emergencies and Security).
FAULTS, EMERGENCIES AND SECURITY	13 13 75 24 HOURS	Water quality complaints Leaks and bursts No water Meter tap faults Blocked sewers (contact us for a SewerSmart plumber in your area (Metro and Mandurah) Overflows Security concerns (assets and infrastructure)
BUILDING SERVICES AND SUBDIVISION ENQUIRIES	13 13 95 8AM - 5PM WEEKDAYS Submit building applications online with Buildernet	Infill Sewerage Program Applications for Corporation services Building approvals (including built stratas) Availability of water/sewerage services Industrial waste enquiries Subdivision applications
WATERWISE HELPLINE	13 10 39 24 HOURS	Watering days and information Water saving tips Reporting a breach of water restrictions Waterwise brochures for the home and garden
PENSIONERS AND SENIORS APPLICATIONS	1300 659 951

   

Our Head Office is located at:  629 Newcastle Street Leederville  WA  6007 Phone: (08) 9420 2420 Find your nearest regional office location		ACCOUNT PAYMENTS Water Corporation PO Box 1600 Osborne Park Delivery Centre WA 6916
CUSTOMER CORRESPONDENCE Water Corporation Locked Bag 2 Osborne Park Delivery Centre WA 6916 Fax:  9423 7722 email: customer@watercorporation.com.au		BUSINESS CORRESPONDENCE Water Corporation PO Box 100 Leederville  WA  6902
RECRUITMENT ENQUIRIES Water Corporation PO Box 100 Leederville  WA  6902 Phone: (08) 9420 2291 email: recruitment@watercorporation.com.au
LIBRARY SERVICES Water Corporation Library PO Box 100 Leederville  WA  6902 Phone: (08) 9420 3396 email: library.request@watercorporation.com.au

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