Contractors and Contract Managers
It is a legislative requirement that all Water Corporation employees and Contractors know and understand their Disability Access and Inclusion responsibilities.
As outlined in our Disability Access and Inclusion Plan (DAIP) we are committed to ensuring:
- Our services, information, facilities and events are accessible to the whole community.
- A high standard of service is provided to all of our customers.
- Complaints from any person are fully investigated and the outcome is conveyed in an accessible format.
- All people have the opportunity and are encouraged to participate in public consultations.
Where Contractors provide a direct service to the public on our behalf, these services are to be conducted consistent with our DAIP:
- Contractors must provide a CONTRACTORS PROGRESS REPORT to their Contract Manager by 15 June each year.
- Contract Managers must provide an CONTRACT MANAGER AGGREGATE REPORT to the DAIP Coordinator by 30 June each year.
- All reporting MUST be on the prescribed templates (see below)
The DAIP is a key element of the Water Scores Benchmarking Program.
Information for Contractors and Contract Managers
 | Disability Access and Inclusion Plan |
| | DAIP Presentation for Contractors and Contract Managers |
| | 'Hints and Tips' for Contractors and Contract Managers |
| | Contractors Progress Report |
| | Contract Manager Aggregate Report |
ACCESS and INCLUSION ONLINE COURSE
This course provides an increased awareness and understanding of our Disability Access and Inclusion Plan; Access and Inclusion Policy; and the Internal Action Plan. Should you wish to participate in this course please contact the DAIP Coordinator (see contact details below).
DAIP COORDINATOR
Should you have any issues concerning Access and Inclusion, contractors and contract managers can contact the DAIP Coordinator by email: daip@watercorporation.com.au or phone: 9423 7126
