Change my details

Looking to change your details? Find out how to do so here. Select which situation applies to you from the list below.

• I am a property owner and just want to update my postal address

  If you just need to change the postal address for properties that you own, please let us know by completing our change of address form.

• I have bought a new property which I will be moving into

  Your settlement agent will notify us of the change – you do not need to do anything. If you are doing your own settlement, please contact us.

• I haven't bought a new property; I just want to update my personal account details

  You can update and maintain your personal details for existing accounts in My Water. My Water is our online account self-service site and offers an easy way for you to manage your account at a time that suits you. Login or register now.

  You can also contact us to let us know.

• I am a tenant or managing agent and want to have my details added to the account

  You can do this by emailing the details to customer@watercorporation.com.au, or by calling us on 13 13 85. In your email, please include your full name, contact number, property address and date the tenant has moved in.