Showerhead Swap

If you're in a town where a Showerhead Swap program is being offered, it's important you read the terms and conditions below.

We are currently offering free showerheads as part of water saving programs in various towns throughout the state. There is no Showerhead Swap program available to customers in the metropolitan area at the moment. 

Customers in Dalyellup, Eaton–Australind, Warren–Blackwood and Upper Great Southern please take note:

At present your local shire is partnering with Water Corporation to deliver our Showerhead Swap service to your area, as outlined below.

It has come to our attention that a direct marketing company, who has no connection or business relationship with us, has been contacting households directly by telephone. They are offering a service where someone will come to your home, to install the showerheads for them. 

This offer has nothing to do with Water Corporation and is not being made by us or on our behalf.

This is a campaign on behalf of a solar panel sales and installation business, using a non-existent link to our Showerhead Swap programs in an attempt to generate sales leads for them. Consumer Protection is currently investigating these concerning sales approaches.

If you are contacted in this way, please be cautious. Understand that if you do accept the offer made, you do so at your own risk.

If you wish to participate in the Showerhead Swap, please see the full details of where and how in the separate town pages below.

Things to know before removing your showerhead

  • Water efficient showerheads are not always suitable for low pressure, gravity fed (in the roof) and some instantaneous or continuous supply hot water systems. Be sure to check your hot water system is compatible before removing your showerheads. 
  • If you rent your property, the property owner or landlord must agree to the replacement of the showerheads.
  • For assistance in removing and installing showerheads, we recommend you contact a licensed plumber. Search our database of Waterwise Plumbers to find someone in your area.

It's important that you read the terms and conditions before removing your showerheads.

  • Water efficient showerheads are not suitable for low pressure, gravity fed (in the roof), and some instantaneous or continuous supply hot water systems, and the Water Corporation bears no responsibility for this.
  • It is the customer’s responsibility to ensure the new showerhead/s and wall fitting is compatible with existing
    systems. If you are in any doubt, we recommend that you ask a licensed Waterwise Plumber for advice.
  • The Water Corporation takes no responsibility for plumbing issues relating to your property, or for any associated costs, loss or damage as a result of the Showerhead Swap program.
  • The Water Corporation is not responsible for the removal or installation of the showerhead/s, or any associated costs, loss or damage incurred by participating in the Showerhead Swap program.
  • If you need assistance with installing the showerhead/s, we recommend you contact a licensed Waterwise Plumber. You can find a list of licensed Waterwise Plumbers at watercorporation.com.au/waterwise
  • Risk of loss, damage or deterioration to the new showerhead/s will pass to you at the point of exchange of the new showerhead/s.
  • If you experience any product faults with your new showerhead/s, please contact the manufacturer, Methven on 1300 638 483. The Water Corporation provides no warranty regarding the performance of the showerhead/s.
  • In accordance with the Residential Tenancies Act 1987 (WA), if the property where the showerhead/s is to be installed is rented, both the landlord and tenant must agree to the replacement of the existing showerhead/s with the water efficient showerhead/s provided under the Showerhead Swap program.
  • The exchange point will act as a distribution point only for the showerhead/s on behalf of the Water Corporation. The exchange point bears no responsibility for any loss, damage, or claim arising out of the Showerhead Swap program, including any loss, damage or claims associated with the removal, installation, plumbing, and/ or manufacturer’s warranties. The exchange point provide no warranty regarding the performance of the Showerhead Swap program showerhead/s.
  • The Showerhead Swap program is only available to customers who present the flyer they received with their Water Corporation bill, which displays unique barcodes, along with their original showerhead/s to the exchange point at the time of the swap.
  • A limit of two showerheads can be swapped for each household.
  • At the point in time that the original showerheads are swapped and accepted by the exchange point, they become the property of the Water Corporation and cannot be returned to the customer.
  • The original showerheads will be recycled and the scrap metal will be used to make other products.
  • This offer is only valid whilst stocks last.
  • By participating in the Showerhead Swap program you have accepted these terms and conditions.