Contact us

Looking to get in touch? There are many ways to contact us, simply select what your enquiry is about from the options below.

Urgent - 13 13 75

For urgent faults such as no water, overflows, security concerns about our assets and infrastructure and anything causing harm or danger, call us.

Water outages

View a list of current water outages and restoration time

Top fault enquiries

My water looks, tastes or smells funny what should I do?

My meter is leaking what should I do?

My toilet won't flush what should I do?

Report a fault

If you have a fault such as a meter or verge leak, water discolouration, taste or smell, or water pressure issue report it online.

Report a fault

To update your details please click the button below to complete our online form.

Click here to update your details

Top building enquiries

How do I lodge a building application?

Are headworks and infrastructure contributions the same?

How do I order an eplan or flimsy?

Any other enquiries 

Email us

For urgent enquiries regarding building applications, water and sewerage services call 13 13 95

Top pensioner and concession enquiries

What discounts are available?

Who is eligible for a concession on their water bill?

Apply for a concession online

Apply online

Have another concession query? Click here to email us or call 1300 659 951.

To make a complaint, give us a compliment or provide feedback about any part of our service click the button below.

Email us

Telephone 13 13 85

For all other enquires please click the button below to contact us.

Email us

Telephone 13 13 85

Please note: If you have a fault such as a meter or verge leak, water discolouration, taste or smell, or water pressure issue, please report it online as a service fault. 

Report a fault

Write to us

Account payments Recruitment & business correspondence
Water Corporation
PO Box 1600
Osborne Park Delivery Centre
WA 6916
Water Corporation
PO Box 100
Leederville
WA 6902
Customer or Property
Manager correspondence
Head Office
Locked bag 2
Osborne Park Delivery Centre
WA 6916

Fax: 9423 7722
629 Newcastle Street
Leederville
WA 6007

Translation & interpreter service

13 14 50

Please call the Translation and Interpreter Service and ask for:
13 13 85 (account enquiries), 13 13 75 (faults, emergencies and security) or 13 13 95 (building services).

National Translation and Interpreter Service symbol

Hearing or speech impaired customers

13 36 77

Please call the National Relay Service and ask for:
13 13 85 (account enquiries), 13 13 75 (faults, emergencies and security) or 13 13 95 (building services).

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International customers

+ 618 9423 7777

Phone