Contact us

We are the principal supplier of water services in Western Australia. Our head office is located in Leederville, Perth and we have regional offices and depots around the state. Here you find our location, contact numbers, email us, or find out how to fax us or write to us.


Faults, emergencies & security 24 hours

13 13 75

Water quality complaints, leaks and bursts, no water, meter tap faults, blocked sewers, overflows and security concerns about our assets and infrastructure.

Report a fault


Account enquiries 8am - 5pm weekdays

13 13 85
For any enquiries regarding your
account such as bill explanations,
payments, financial assistance,
high water use and updating
your personal details.

Building services 8am - 5pm weekdays

13 13 95
For any enquiries regarding building and subdivision applications, industrial waste, water/sewerage services and infill sewerage.

Waterwise helpline 24 hours

13 10 39
For any enquiries about watering days and information, water saving tips or to report a breach of watering rosters.

Hearing or speech impaired customers

13 36 77
Please call the National Relay Service and ask for 13 13 85 (account enquiries) or 13 13 75 (faults, emergencies and security).
National Translation and Interpreter Service symbol

Translation & interpreter service

13 14 50

Please call the Translation and Interpreter Service and ask for
13 13 85 (account enquiries) or
13 13 75 (faults, emergencies and security).


International customers

+ 618 9423 7777

Head office reception

(08) 9420 2420

Pensioners & seniors applications

1300 659 951

Write to us

Account payments Recruitment & business correspondence
Water Corporation
PO Box 1600
Osborne Park Delivery Centre
WA 6916
Water Corporation
PO Box 100
WA 6902
Customer or Property
Manager correspondence
Head Office
Locked bag 2
Osborne Park Delivery Centre
WA 6916

Fax: 9423 7722
629 Newcastle Street
WA 6007
Regional office locations

Email us now

Need to report a leaking meter, discoloured water or low water pressure? Report it here


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