Can I get a leak allowance?

If you have had an invisible leak and have it repaired by a licensed plumber, you may be eligible for a leak allowance. With a leak allowance, you can get a refund based on the water which was wasted because on the undetected leak.

Once a licensed plumber has fixed your leak to the required industry standards, your plumber needs to submit the leak allowances form. We will then assess the application and let you know of the outcome. For more information about leak allowances, eligibility and how to apply, head to our leak allowances advice article.