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Register to use Electronic Advice of Sale
Register for the Electronic Advice of Sale (EAS2) system.
- Business
- Charges
Bills and charges
Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.
- Business
- Billing
- Charges
Reasons for high bill
Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.
- Billing
- Charges
Recently added
Paying service charges in full
Service charges are fixed annual charges spread over the financial year. Find out about the option to pay your service charges in full.
- Charges
- Billing
Non-standard water pressure
Learn more about managing your non-standard water pressure.
- Projects
- Water issues
Account security for password resets
Find out how you can increase the protection of your online account by adding a layer of security.
- Accounts
Smart meters
Smart meters help us to detect thousands of potential leaks at properties helping us to alert you of any issues.
- Meters
Changes in water pressure
Learn about the factors that impact your water pressure. Water pressure is the force which pushes water through pipes and determines the flow of water from the tap.
- Water issues