Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Reasons for high bill

Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.

Removing an obstruction for meter renewal

In preparation for your meter renewal, use our online form to indicate whether you've cleared an obstruction to your meter, or book a time to provide us with access.

Brighton Estate charges

Find out about water use and service charges in Brighton Estate.

Bill delivery method

Managing and updating your billing preferences is easy with an online account. Find out how to update your billing details and delivery method here.

How to register for an online account

Manage your account anytime, anywhere with an online account. Find out how to register as a property owner, tenant or property manager.

Medical Assist application form